Job Description: Vice President (Operations)

 

Responsibilities:

1. Develop and implement operational strategies, policies, and procedures to ensure efficient and effective operations.

2. Oversee the day-to-day operations of the organization, including production, supply chain, logistics, quality control, and facilities management.

3. Lead and manage a team of operational staff, providing guidance, support, and performance feedback.

4. Collaborate with other departments to ensure cross-functional coordination and alignment of operational activities with organizational goals.

5. Identify opportunities for process improvement and implement initiatives to enhance operational efficiency and productivity.

6. Develop and monitor key performance indicators (KPIs) to measure operational performance and ensure targets are met.

7. Manage and optimize the supply chain, including vendor selection, negotiation, and relationship management.

8. Ensure compliance with relevant regulations and standards in the areas of operations, health and safety, and environmental sustainability.

9. Develop and implement risk management strategies to identify and mitigate operational risks.

10. Monitor and analyze operational data and trends to make informed decisions and drive continuous improvement.

11. Prepare and present regular reports on operational performance to senior leadership and stakeholders.

12. Collaborate with the executive team to develop and execute operational strategies that support overall business objectives.

13. Stay informed about industry trends, emerging technologies, and best practices in operations management.

 

Experience Required:

1. Proven experience in a senior operations leadership role, preferably as a Vice President or Director of Operations.

2. Strong background in operations management, with a focus on process optimization, supply chain management, and quality control.

3. Demonstrated experience in developing and implementing operational strategies and initiatives.

4. Experience in managing and leading teams, with strong leadership and people management skills.

5. Solid understanding of operational metrics, performance indicators, and financial principles.

6. Excellent analytical and problem-solving abilities, with a track record of driving operational improvements.

7. Knowledge of relevant regulations and standards in the industry.

8. Experience in risk management and implementing strategies to mitigate operational risks.

9. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

10. Bachelor's degree in Operations Management, Business Administration, or a related field. A Master's degree is preferred.

11. Proven track record of successfully managing complex operational challenges and delivering results.

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Key Result Areas (KRAs):

1. Operational Efficiency: Improve operational processes and workflows to increase efficiency and productivity.

2. Supply Chain Management: Optimize the supply chain to ensure timely and cost-effective procurement and distribution of goods and services.

3. Quality Control: Implement and maintain quality control measures to meet or exceed customer expectations and regulatory requirements.

4. Performance Management: Develop and monitor KPIs to assess operational performance and identify areas for improvement.

5. Risk Management: Identify and mitigate operational risks to ensure continuity of operations and minimize disruptions.

6. Cost Management: Implement strategies to optimize operational costs and improve profitability.

7. Cross-Functional Collaboration: Collaborate with other departments to ensure alignment and effective execution of operational activities.

8. Continuous Improvement: Drive a culture of continuous improvement, encouraging innovation and operational excellence.

Key Performance Indicators (KPIs):

1. Operational efficiency metrics, such as cycle time, process yield, and productivity.

2. Supply chain performance indicators, including on-time delivery, inventory turnover, and supplier performance.

3. Quality control metrics, such as defect rates, customer satisfaction scores, and adherence to quality standards.

4. Achievement of operational KPI targets, such as cost reduction, revenue growth, and customer service levels.

5. Effective risk management, demonstrated by the identification and mitigation of operational risks.

6. Cost savings and cost avoidance in operational processes and activities.

7. Successful execution of cross-functional projects and initiatives.

8. Adoption of continuous improvement practices and implementation of operational best practices.

9. Employee engagement and development within the operations team.

10. Overall operational performance and contribution to the achievement of organizational goals 

 

Please note that the specific experience requirements, KRAs, and KPIs may vary depending on the organization's goals